Privacy Policy

1. Introduction

• This Privacy Policy governs the collection, use, disclosure, and protection of personal information associated with access to https://kuranko.com/ and its related features and services.
• Kuranko is operated by SHINAGIA LTD., which is responsible for managing the platform and administering applicable privacy practices.
• This Policy explains what information may be collected, why it may be processed, how it may be protected, and when it may be shared with third parties.
• By accessing or using the platform, you acknowledge that you have had the opportunity to read this Policy. Where consent is legally required, we will seek it separately before carrying out the relevant processing.
• If you do not agree with the applicable privacy practices, you should discontinue using the platform.
• This Policy should be read alongside any applicable terms and conditions or other notices presented when you use the platform.
• We may update this Policy when our practices, services, or legal obligations change.

2. Information We Collect

2.1 Personal Information You Provide

• We may collect personal information that you voluntarily provide when creating an account, contacting us, requesting assistance, or using particular platform features.
• Such information may include your name, email address, account details, and other contact information you choose to submit.
• If you communicate with us regarding a technical issue, billing question, privacy request, or other matter, we may retain the information contained in your communication.
• You should provide only information that is relevant to your interaction with the platform.
• Please avoid submitting sensitive personal information unless it is genuinely necessary for your intended use and the platform expressly supports its submission.

2.2 Decision-Related Information

• The platform is designed to help users examine decisions, assess options, consider relevant evidence, and identify practical next steps.
• When you use decision-support features, we may process the information, questions, descriptions, assumptions, preferences, constraints, and other context you choose to enter.
• This information may reveal personal circumstances, professional priorities, financial considerations, business challenges, or other details about a decision you are evaluating.
• You should exercise care when entering confidential business information, personal identifiers, financial account details, or information relating to other individuals.
• Information submitted for decision analysis may be processed to provide requested functionality, maintain service quality, troubleshoot issues, and protect the platform, subject to applicable law and any additional notices provided to you.
• We do not assume that information entered into the platform is intended for public disclosure.

2.3 Automatically Collected Information

• When you access the website, certain technical information may be collected automatically through server logs, security tools, analytics technologies, or similar mechanisms, where implemented.
• Such information may include your IP address, browser type, device characteristics, operating system, referring page, access timestamps, and technical error information.
• We may use this information to maintain website functionality, identify technical problems, monitor security, and understand general patterns of platform use.
• The information collected depends on your device, browser settings, the features you use, and the technologies operating on the website.
• We do not represent that every category of automatically collected information is collected in every session.

2.4 Cookies and Similar Technologies

• The website may use cookies or similar technologies to support essential functionality, remember preferences, maintain sessions, and improve technical performance.
• Where analytics or other non-essential technologies are implemented, they will be managed in accordance with applicable consent requirements.
• You may be able to control cookies through your browser settings or any cookie preference mechanism made available on the website.
• Disabling certain cookies may affect the availability or performance of some features.
• Additional information about these technologies may be provided through a separate cookie notice or policy, where applicable.

3. How We Use Your Information

• Kuranko may process personal information for the following purposes:
• To create, maintain, and administer user accounts where account functionality is provided.
• To deliver requested platform features and support structured decision-making activities.
• To evaluate user-provided context, compare available options, identify relevant considerations, and generate decision-support outputs.
• To help users understand the reasoning behind recommendations and identify practical next steps.
• To respond to enquiries, provide technical assistance, and resolve service-related concerns.
• To process payments, verify transactions, maintain billing records, and address payment disputes when paid features are offered.
• To maintain the reliability, availability, and security of the website and its systems.
• To identify errors, diagnose technical issues, and improve the performance of existing features.
• To detect, investigate, and prevent fraud, unauthorized access, abuse, and other potentially harmful activities.
• To comply with applicable legal obligations and respond to lawful requests from competent authorities.
• To establish, exercise, or defend legal claims where necessary.
• We will seek to process personal information only for legitimate, specified purposes and in a manner consistent with applicable privacy laws.

4. Legal Bases for Processing

• Where applicable privacy laws require a legal basis for processing personal information, we will rely on an appropriate basis depending on the purpose and circumstances.
• Consent: We may process information with your consent when consent is required, including for certain optional technologies or other activities.
• Contractual necessity: We may process information when necessary to provide requested services, administer your account, or fulfil applicable contractual obligations.
• Legitimate interests: We may process information for legitimate operational interests, such as maintaining platform security, preventing misuse, and improving service reliability, provided these interests do not override your applicable rights.
• Legal obligations: We may process or retain information when required to comply with applicable laws, regulatory requirements, or lawful orders.
• Legal claims: We may process information where necessary to establish, exercise, or defend legal claims.
• Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not invalidate processing lawfully carried out before the withdrawal.

5. Decision-Support Processing and Automated Analysis

• The platform may use computational systems, analytical methods, or artificial intelligence technologies to assist with decision-related tasks, depending on the features available.
• Information you provide may be processed to identify relevant factors, compare alternatives, examine assumptions, and generate structured analysis.
• Outputs may contain interpretations, recommendations, summaries, or suggested actions based on the information available at the time.
• Automated outputs may be incomplete, inaccurate, or unsuitable for particular circumstances. They should not be treated as guaranteed outcomes or substitutes for independent professional advice.
• Users remain responsible for evaluating the relevance and reliability of the information presented and making their own final decisions.
• You should independently verify important facts and seek qualified professional assistance when decisions involve significant legal, financial, medical, employment, or other high-impact consequences.
• Where applicable law grants you, rights concerning automated decision-making, including certain decisions producing legal or similarly significant effects, you may exercise those rights through the appropriate contact channel.
• We will provide additional information about relevant processing where required by law.

6. How We Share Information

• We do not treat personal information as information that may be disclosed without a legitimate reason.
• We may share information with service providers that support necessary platform operations, including hosting, infrastructure, technical maintenance, security, payment processing, and customer support.
• Such providers may access information only to the extent reasonably necessary to perform their assigned functions, subject to applicable contractual and legal safeguards.
• Information may be disclosed to professional advisers, including legal or accounting advisers, when reasonably necessary for legitimate business or legal purposes.
• We may disclose information to competent authorities when required by law, valid legal process, or an applicable regulatory obligation.
• Information may be shared when reasonably necessary to investigate suspected fraud, protect the rights and safety of users, enforce applicable terms, or safeguard our systems.
• In the event of a merger, restructuring, acquisition, or transfer of relevant business assets, information may be disclosed to the parties involved where legally permitted and subject to appropriate safeguards.
• We may use aggregated or appropriately de-identified information for analysis, service evaluation, or operational purposes where it cannot reasonably be used to identify an individual.
• We do not authorize third parties to use personal information for purposes that are inconsistent with applicable law or the arrangements governing their access.

7. Third-Party Services and External Links

• The website or its features may rely on third-party technologies or link to external websites and services.
• Third parties may process information under their own privacy policies, contractual terms, and data-handling practices.
• We do not control the independent privacy practices of external websites or services and cannot guarantee their security or accuracy.
• Before providing personal information to a third party, you should review its applicable privacy documentation.
• Where third-party processors handle information on our behalf, we will seek appropriate safeguards consistent with our legal obligations.
• The presence of an external link does not constitute a guarantee of that third party's privacy or security practices.

8. Payment Information and One-Time Billing

• Where paid features are available, the platform may process information required to complete and verify transactions.
• The applicable billing arrangement is a one-time billing model, under which a payment is charged for the relevant purchase rather than through recurring payments.
• Depending on the payment method, a third-party payment provider may collect and process transaction details, payment credentials, billing information, and fraud-prevention data.
• We may receive limited transaction information, such as payment status, transaction references, amounts, and billing details necessary for recordkeeping and customer support.
• Payment card details or other sensitive payment credentials may be handled directly by the relevant payment provider rather than stored by the platform, depending on the payment integration.
• We may retain transaction records to meet accounting, tax, legal, dispute-resolution, and fraud-prevention requirements.
• Any refund, cancellation, or payment adjustment will be handled in accordance with the applicable purchase terms and relevant law.
• You should consult the payment provider's privacy policy for details about its independent processing activities.

9. Data Retention

• We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, subject to applicable legal requirements.
• Account information may be retained while an account remains active and for an appropriate period afterward where necessary for legitimate operational or legal purposes.
• Decision-related information may be retained for as long as required to provide the requested functionality, maintain relevant records, or resolve service-related issues.
• Communications and support records may be retained for an appropriate period to address enquiries, document resolutions, and manage disputes.
• Transaction records may be retained for periods required by applicable accounting, tax, and financial recordkeeping laws.
• Technical logs and security records may be retained for a limited period appropriate to their operational and security purposes.
• Retention periods may vary depending on the type of information, the purpose of processing, legal obligations, and the need to establish or defend legal claims.
• When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law and technical limitations.

10. Data Security

• We seek to protect personal information through reasonable technical, organizational, and administrative safeguards appropriate to the nature of the information and the risks involved.
• Such safeguards may include access restrictions, authentication measures, security monitoring, secure system configuration, and appropriate service-provider controls, where implemented.
• Access to personal information should be limited to authorised individuals and service providers who require it for legitimate purposes.
• We seek to review relevant security practices as the platform and its operational requirements evolve.
• No website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.
• We therefore cannot promise absolute protection against every possible incident, unauthorized access attempt, or technical failure.
• If a personal data breach occurs, we will assess the incident and take any notification or remedial steps required by applicable law.
• Users should protect their account credentials, use secure devices, and notify us if they suspect unauthorized access to their accounts.

11. International Data Transfers

• Depending on the hosting arrangements, infrastructure, and third-party service providers used, personal information may be processed or stored in countries other than the country in which you reside.
• Data protection laws may differ between jurisdictions.
• Where applicable law imposes requirements on international transfers, we will seek to implement an appropriate transfer mechanism or other recognised safeguard.
• Such safeguards may include contractual protections, adequacy decisions, or other lawful transfer arrangements, as applicable.
• You may contact us to request further information about relevant international data-transfer safeguards where such information is required to be provided by law.

12. Your Privacy Rights

• Depending on your location and the laws that apply, you may have rights concerning your personal information.
• Right of access: You may request confirmation of whether we process your personal information and obtain access to relevant information, subject to applicable exceptions.
• Right to correction: You may request correction of inaccurate or incomplete personal information.
• Right to deletion: You may request deletion of personal information where the applicable legal requirements are satisfied.
• Right to restriction: You may request that certain processing activities be restricted in circumstances provided by law.
• Right to object: You may object to processing based on legitimate interests or other applicable grounds where the law grants this right.
• Right to data portability: Where applicable, you may request a copy of eligible information in a structured, commonly used, machine-readable format.
• Right to withdraw consent: You may withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.
• Rights concerning automated decisions: Where applicable, you may request the safeguards or review available under relevant law.
• Right to complain: You may lodge a complaint with the appropriate data protection authority where you believe your rights have been infringed.
• These rights are not absolute and may be subject to legal exemptions, identity verification, or other applicable conditions.
• To exercise a right, contact us using the details provided in this Policy. We may request reasonable information to verify your identity before responding.

13. Children's Privacy

• The platform is not intended to collect personal information from children in circumstances where parental consent or other legal authorisation is required but has not been obtained.
• We do not knowingly collect children's personal information in violation of applicable law.
• Where a feature is intended for a particular age group, the relevant age and consent requirements will apply.
• If you believe a child has provided personal information unlawfully, please contact us with sufficient details to help us assess the matter.
• Where required by law, we will take appropriate steps to investigate and delete the information or obtain the necessary authorisation.
• Parents and legal guardians should supervise children's online activities and discourage the disclosure of unnecessary personal or confidential information.

14. Confidentiality and User Responsibilities

• Users should exercise sound judgment when entering information into decision-support tools.
• You should avoid submitting passwords, payment card credentials, government identification numbers, confidential client records, or other sensitive details unless the relevant feature expressly requires them and appropriate safeguards are explained.
• If your decision involves another person's information, you should ensure that you have an appropriate legal basis or permission to provide it.
• Information submitted to the platform should be relevant to the decision being considered.
• You are responsible for assessing whether the information you provide may be confidential, commercially sensitive, legally privileged, or subject to contractual restrictions.
• Although we seek to handle information responsibly, you should not assume that every submission qualifies as legally privileged communication or that the platform provides a substitute for a confidential professional relationship.

15. Data Protection and Legal Compliance

• Kuranko seeks to handle personal information in accordance with applicable data protection and privacy laws.
• Where the General Data Protection Regulation (GDPR) applies, processing will be subject to its relevant requirements, including lawful processing, transparency, data minimization, security, and individual rights.
• Other applicable privacy laws may provide additional rights or impose different obligations depending on the user's location and the circumstances of processing.
• We will assess requests and obligations according to the laws applicable to the particular processing activity.
• Nothing in this Policy is intended to limit a privacy right that cannot lawfully be excluded or restricted.

16. Changes to This Privacy Policy

• We may revise this Privacy Policy to reflect changes in platform functionality, data-handling practices, security measures, service providers, or applicable legal requirements.
• The revised version will be published on https://kuranko.com/ with an updated effective or revision date where appropriate.
• Where changes materially affect users' rights or require renewed consent, we will provide notice or seek consent as required by law.
• Continued use of the platform after a revision does not replace any consent that must legally be obtained separately.
• We encourage users to review this Policy periodically to remain informed about how personal information is handled.

17. Contact Information

For privacy-related questions, requests concerning personal information, or concerns about data processing, you may contact the operator of the platform.

• Business name: SHINAGIA LTD., operator of Kuranko.
• Website: https://kuranko.com/
• E-mail for Support: [email protected]
• E-mail for General Inquires: [email protected]
• Registered Address:
  Kuranko
  Agiou Maronos 19, Lakatameia,
  2304, Nicosia, Cyprus
  Company Registration Number: HE 496070
• When submitting a privacy request, please describe the nature of your request and provide sufficient information for us to identify the relevant account or interaction without unnecessarily disclosing sensitive information.
• We will review and respond to requests within the period required by applicable law. Where legally permitted, we may request additional information to verify identity or clarify the scope of a request.

18. Final Provisions

• This Privacy Policy describes the intended framework for handling personal information in connection with the website and its related services.
• It should be interpreted in accordance with applicable privacy laws and any mandatory legal rights available to users.
• If any provision of this Policy is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
• Nothing in this Policy guarantees that every technical or operational practice described as potentially applicable is implemented in every part of the platform.
• Before publication, the operator should verify that this Policy accurately reflects actual data collection, AI processing, hosting arrangements, payment integrations, cookie technologies, retention periods, and contact details.